Microsoft Teams - Data Security and Privacy FAQs

Modified on Wed, 5 Feb, 2025 at 10:28 AM

  • What does my IT need to do?

    We will provide your IT admin with a Microsoft App Registration. Admin Consent link that will grant filenote.ai the necessary permission. for the solution to function. Your IT will need to agree to deploy the App Registration on behalf of the tenant using the Microsoft link.


  • What happens to the video recording?

    No video is downloaded or kept by us. Our solution uses the Microsoft App Registration to create a temporary access link (valid for 60 min) to your recording for transcription purposes.


  • Where are your servers based?

    Our control room infrastructure is by default based in EU to ensure strict compliance to GDPR is met. We use on demand containers to host runtime environments and they are destroyed at the completion of each run.

If you are based in

Run time server location

Australia

Australia

US

US

Elsewhere in the world

EU


  • What is the app registration?

    As a Microsoft Partner, Microsoft has given us the ability to deploy our filenote.ai via a multi-tenant Microsoft App Registration into your Microsoft tenant. App Registration specifies the level of access required and consent must be given by your tenant admin.


  • What level of access is required?

    Filenote.ai strives to request the minimum level of access for the solution to function. In particular, the solution requests access to poll your chat in Teams to identify meetings (without access to calendar or email) and permission to create a temporary link of your recording as it displays in Teams.


  • How are you securing the environment?

    The underlying infrastructures of filenote.ai are SOC2 Type II and GDPR compliant. Integration points and the overall architecture are designed by a certified GIAC penetration testing specialist. The environment is designed to not retain data post processing except log-data for debugging and billing verification purposes.



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