Zoom - Data Security and Privacy FAQs

Modified on Wed, 5 Feb, 2025 at 10:34 AM

What does my IT need to do?
We will request your IT admin to provide a Zoom Serve-to-Server OAuth that will grant filenote.ai the necessary permission for the solution to function.

What happens to the video recording?
No video is downloaded or kept by us. Our solution uses the Zoom Serve- to-Server OAuth to access your recording for transcription purposes.

Where are your servers based?
Our control room infrastructure is by default based in EU to ensure strict compliance to GDPR is met. We spin up runtime locally at no extra cost to our clients. We use on demand containers to host runtime environments and they are destroyed at the completion of each run.

What is Zoom Server-to-Server Oauth ?
Zoom Server-to-Server Oauth is the preferred system to system level integration approach. Filenote.ai uses this approach to request the correct level of permission and retrieve the access link for recording without needing to download the video.
What level of access is required?
Filenote.ai strives to request the minimum level of access for the solution to function. In particular, the solution requests access to poll your meeting in Zoom to identify meetings recorded for the named user.
How are you securing the environment?
The underlying infrastructures of filenote.ai are SOC2 Type II and GDPR compliant. Integration points and the overall architecture are designed by a certified GIAC penetration testing specialist. The environment is designed to not retain data post processing except log-data for debugging and billing verification purposes.