If your 'Start Recording' button is greyed out in Microsoft Teams, we recommend you checking the following to resolve the issue:
- Your Microsoft 365 license is a personal license. The minimum plan level required to enable you to record your meetings is 'Microsoft 365 Business Basic'
- The recording function has been disabled at a tenant level. If this is the case, you can ask your IT/admin account to enable this setting on their end. This setting can be changed by selecting ‘Allow Cloud recording’ in the Teams Admin centre.
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