Platform Connect: Adding CRM & Platforms

Modified on Mon, 2 Nov at 3:27 PM

Platform Connect: Adding Platforms

Platform Connect is where you save your default login details for your CRM & investment platforms. Filenote AI fills them in for you whenever a feature connects to that platform, such as Platform Reports or Fact Find Update. You only need to do this once.


How to add a platform

  1. Go to Settings / Platform Connect and open the Manage platforms tab.
  2. Click the + button (Add platform) at the top right of Connected platforms.
  3. Choose your platform from the list.
  4. Enter your default login user name, then click Save. For a CRM, also enter the website address you use to sign in.



Your platforms are grouped under CRMs and Investment platforms. To change a login, edit it and click Save. To remove a platform, click the × on its card.

✓ Supported investment platforms
Filenote AI currently supports Xplan and 6 investment platforms. The Add platform list only shows the platforms you haven't added yet.

Next steps for Platform Reports

Getting Platform Reports running takes three steps. You've just done the first one.

1. Set upConnect your CRM and investment platformsYou're here
2. ConfigureSet up your report packs and report dates
3. RunRun Platform Reports for your clients



Need help?

If you run into any issues or have questions, our support team is here to help.

Email Support →

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